O2 Help

Find answers about O2 plans, bills and services.

Install the Mi O2 app

Manage your lines and check your usage from your phone.

Check your order status

Track your online order step by step.

Bringing your number to O2?

How porting works — no cut-offs, no paperwork.

Access your personal area

Your bills, details and services on the Mi O2 site.

• Where can I find my O2 bills?  ›
• Available O2 plans  ›
• How do I sign up in the Mi O2 app?  ›
• Mi O2 web personal area  ›
• I can’t log in to Mi O2  ›
• WiFi or WiFi Plus — which is better for me?  ›
• O2 Roaming prices  ›
• How to activate Movistar Plus with my O2 plan  ›
• When will my bank be charged?  ›

First stepsMi O2 appSwitching provider (mobile & fibre)FibreMobile serviceComing from MovistarO2 billingPlans & add-onsO2 RoamingO2 servicesSecurityO2 CloudMobile devicesEntertainment

We serve you in person at our stores in Tarragona, Reus and El Vendrell.

O2 Tarragona

Av. Prat de la Riba, 3 · Tarragona
977 300 299
[email protected]

O2 Reus

Passeig Prim, 35 · Reus
977 958 187
[email protected]

O2 El Vendrell

Plaça Nova, 10 · El Vendrell
977 454 523
[email protected]